Customer Engineer-MDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Customer coordination"]

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot issues with support, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to ensure smooth operations and exceptional service, and train/mentor junior Customer Engineers.

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Applied Materials
Applied Materials
6 days ago

Customer Engineer-MDP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot issues with support, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to ensure smooth operations and exceptional service, and train/mentor junior Customer Engineers.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from senior Customer Engineers.
  • •Collaborate with senior Customer Engineers and/or customers to understand roadmaps, process flows, inflection points, requirements, and business challenges.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers; train and mentor junior Customer Engineers.
Travel: Medium travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4–7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters.
  • •Effective written and verbal communication skills; basic knowledge of Microsoft Excel, Word, and PowerPoint; valid driver’s license.
Experience:4-7 yearsSemiconductor
Education:Associate's
Skills:CommunicationTroubleshootingCustomer coordination
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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