Gerente de Relacionamento II

Manage a client portfolio to drive customer satisfaction, retention, and business expansion. Serve as the primary point of contact to understand client needs, propose tailored solutions, and ensure delivery by coordinating with internal teams. Lead in-person client meetings, identify growth opportunities, negotiate commercial terms, monitor satisfaction/performance indicators, and implement action plans to strengthen loyalty. This is a remote role with required client visits, based in the interior of São Paulo.