Gerente de Relacionamento II

Edenred
São Paulo
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Presentation","Relationship building","Organizational","Proactivity"]

Manage a client portfolio to drive customer satisfaction, retention, and business expansion. Serve as the primary point of contact to understand client needs, propose tailored solutions, and ensure delivery by coordinating with internal teams. Lead in-person client meetings, identify growth opportunities, negotiate commercial terms, monitor satisfaction/performance indicators, and implement action plans to strengthen loyalty. This is a remote role with required client visits, based in the interior of São Paulo.

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Edenred
Edenred
1 month ago

Gerente de Relacionamento II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Manage a client portfolio to drive customer satisfaction, retention, and business expansion. Serve as the primary point of contact to understand client needs, propose tailored solutions, and ensure delivery by coordinating with internal teams. Lead in-person client meetings, identify growth opportunities, negotiate commercial terms, monitor satisfaction/performance indicators, and implement action plans to strengthen loyalty. This is a remote role with required client visits, based in the interior of São Paulo.
Location: São Paulo
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of clients, tracking their demands and proposing appropriate solutions.
  • •Conduct in-person meetings to strengthen relationships and present period results to key stakeholders and decision-makers.
  • •Identify business opportunities and create strategies to expand the client base.
  • •Act as the interface between clients and internal areas to ensure delivery of services and products.
  • •Monitor customer satisfaction and performance indicators and continuously improve service.
Travel: High travel

Key Requirements

  • •Completed higher education in Commercial Management, Business Administration, or related fields.
  • •Availability for national-level travel and willingness to perform client visits.
  • •Commercial experience working with clients and managing customer relationships.
  • •Excellent communication and presentation skills.
  • •Proficiency with Pacote Office and the ability to work under pressure with targets.
Education:Bachelor's in Gestão Comercial, Administração ou áreas correlatas
Skills:CommunicationPresentationRelationship buildingOrganizationalProactivity
Languages:English
Tech Stack:Pacote OfficeMicrosoft Office

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn