Technical Account Manager (Technical Advisory)

Sonar Source
Austin
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Presentation","Teamwork","Problem-solving","Attention to detail"]

Technical Account Manager with 5+ years in software development or DevOps and 5+ years in pre- or post-sales customer-facing activities. You will diagnose technical pains in large accounts, plan remediation, evangelize Sonar methodologies, conduct QBRs, and drive deployments and roadmap alignment to maximize value and reduce churn for enterprise customers in a hybrid, US-based context.

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FursaFursa
Sonar Source
Sonar Source
1 year ago

Technical Account Manager (Technical Advisory)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Technical Account Manager with 5+ years in software development or DevOps and 5+ years in pre- or post-sales customer-facing activities. You will diagnose technical pains in large accounts, plan remediation, evangelize Sonar methodologies, conduct QBRs, and drive deployments and roadmap alignment to maximize value and reduce churn for enterprise customers in a hybrid, US-based context.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Actively listen and formalize account technical pains or adoption inhibitors and develop plans to overcome them
  • •Report product technical or functional gaps internally and advocate for their resolution
  • •Evangelize/promote the Sonar methodology to govern continuous code quality and security improvement
  • •Run Quarterly Business Reviews (QBR) with Account Sales representatives and coordinate with teams
  • •Execute deployment audits, identify gaps, drive remediation plans for accounts and keep roadmap informed to maximize value

Pay and Benefits

Perks:Paid Leave401kParkingRemote Work

Key Requirements

  • •5+ years practical experience in software development or DevOps engineering
  • •5+ years of experience in pre- or post-sales customer-facing activities
  • •Strong listening skills with ability to formalize and abstract customer input
  • •Excellent presentation and written/verbal communication skills
  • •Autonomy to run activity/plans with limited supervision
Experience:5+ yearsSaaSDevOpsSoftware development
Skills:CommunicationPresentationTeamworkProblem-solvingAttention to detail
Languages:English
Tech Stack:SonarQubeStatic code analysisCI/CDDevOpsSoftware development

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonar Source
Builds static code analysis and continuous inspection tools (SonarQube, SonarCloud, SonarLint) that identify bugs, vulnerabilities, and code smells across multiple languages to help teams improve code quality and maintainability.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Geneva, Switzerland
Founded: 2008
WebsiteLinkedIn