Template of Front Office Medical Receptionist

Nira Medical
United States
Workplace: OnsiteFull timeUSD 19 - 22 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Attention to detail","Organization"]

Serve as the first point of contact for patients by managing front desk operations and ensuring a welcoming, efficient patient experience. Handle patient check-in and check-out, including ID/insurance verification, time-of-service payments, and required forms. Coordinate scheduling and referral management, respond to phone/voicemail and patient portal messages, and use EMR ticklers and payer portals (e.g., Availity) to confirm coverage and authorizations.

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FursaFursa
Nira Medical
Nira Medical
3 days ago

Template of Front Office Medical Receptionist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for patients by managing front desk operations and ensuring a welcoming, efficient patient experience. Handle patient check-in and check-out, including ID/insurance verification, time-of-service payments, and required forms. Coordinate scheduling and referral management, respond to phone/voicemail and patient portal messages, and use EMR ticklers and payer portals (e.g., Availity) to confirm coverage and authorizations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Serve as the first point of contact and manage front desk operations to support a professional, welcoming patient experience.
  • •Handle patient check-in/check-out by verifying and scanning IDs and insurance cards, completing required forms, collecting time-of-service payments, and following EMR tickler instructions.
  • •Coordinate scheduling and referral management, including entering referrals in the referral tracking spreadsheet, requesting PCP referrals/HMO authorizations, and confirming insurance acceptance.
  • •Manage phone, voicemail, and patient portal communication by answering administrative/scheduling questions and routing messages promptly.
  • •Verify patient insurance eligibility and benefits prior to appointments using payer portals and insurance websites, and resolve coverage questions as needed.

Pay and Benefits

Salary: USD 19 - 22 hourly

Key Requirements

Skills:CommunicationCustomer serviceAttention to detailOrganization
Tech Stack:EMRDocuSignIPadsAvailityPayer portalsReferral tracking spreadsheet

Company Brief

Nira Medical
Nira Medical is a national neurology practice platform that partners with independent clinics to expand access to neurological care, infusion services, and clinical research, and to build real-world data resources for conditions like multiple sclerosis.
Industry: Healthcare Providers
Company Size: Medium (51 to 250 employees)
Headquarters: New York, United States
WebsiteLinkedInGlassdoor