Elastic

1 month ago

Cloud Billing Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Cloud Billing Associate responsible for supporting the cloud billing, invoicing, and account reconciliation processes, collaborating with Support, Legal, OrderOps and Engineering to resolve disputes, and driving billing improvements in a fast-growing SaaS environment.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Entry level

Key Responsibilities

•Support cloud billing and invoicing processes.
•Interact with customers and internal teams via email or phone to resolve issues.
•Manage, prioritize, and track work in a case management system.
•Generate reconciliation reports from multiple platforms.
•Collaborate with Support, Legal, OrderOps, Engineering on billing and contract issues to resolve disputes.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveVolunteer HoursDonor MatchingRemote Work

Key Requirements

•3-5 years of professional experience in billing operations or related financial operation.
•Work hours flexibility: need work at calendar day 1 at quarter end (even if holiday / weekend) and work US hours for at least day 1-2 of each month.
•Strong communication skills, both verbal and written.
•Strong attention-to-detail.
•Proficiency in MS Excel or Google Spreadsheet- VLOOKUP, pivot tables, analysis.

Experience:3-5 yearsBillingFinanceCloud billingSaaS

Skills:CommunicationProblem-solvingDetail-orientedIndependenceCustomer interaction

Languages:English

Tech Stack:NetSuiteSalesforceStripeSQLExcelGoogle SheetsVLOOKUPPivot tables

Company Brief

Elastic

Builds the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) and provides search, observability, and security solutions that enable organizations to search, analyze, and protect data in real time across applications, infrastructure, and enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 2012

Website LinkedIn

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Elastic

1 month ago

Cloud Billing Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Entry level

Key Responsibilities

•Support cloud billing and invoicing processes.
•Interact with customers and internal teams via email or phone to resolve issues.
•Manage, prioritize, and track work in a case management system.
•Generate reconciliation reports from multiple platforms.
•Collaborate with Support, Legal, OrderOps, Engineering on billing and contract issues to resolve disputes.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveVolunteer HoursDonor MatchingRemote Work

Key Requirements

•3-5 years of professional experience in billing operations or related financial operation.
•Work hours flexibility: need work at calendar day 1 at quarter end (even if holiday / weekend) and work US hours for at least day 1-2 of each month.
•Strong communication skills, both verbal and written.
•Strong attention-to-detail.
•Proficiency in MS Excel or Google Spreadsheet- VLOOKUP, pivot tables, analysis.

Experience:3-5 yearsBillingFinanceCloud billingSaaS

Skills:CommunicationProblem-solvingDetail-orientedIndependenceCustomer interaction

Languages:English

Tech Stack:NetSuiteSalesforceStripeSQLExcelGoogle SheetsVLOOKUPPivot tables

Company Brief

Elastic

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 2012

Website LinkedIn