Service Coordinator II

Trane Technologies
United States
Workplace: HybridFull timeUSD 51,078.33 - 82,900Function: Executive & General ManagementExperience: 1+ yearsEducation: certificationSkills: ["Customer service","Communication","Organization","Multi-tasking","Attention to detail"]

Plan, coordinate, and direct operational resources to execute service agreements and repair work within financial standards. Dispatch and assign technicians and coordinate job priorities with service managers, parts, and acquisition teams. Maintain customer satisfaction by handling concerns and special requests, while generating work orders, reviewing paperwork, forwarding it to project administrators, and producing reports. Work involves coordinating schedules, materials, subcontractors, and equipment based on project needs.

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Trane Technologies
Trane Technologies
1 day ago

Service Coordinator II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Plan, coordinate, and direct operational resources to execute service agreements and repair work within financial standards. Dispatch and assign technicians and coordinate job priorities with service managers, parts, and acquisition teams. Maintain customer satisfaction by handling concerns and special requests, while generating work orders, reviewing paperwork, forwarding it to project administrators, and producing reports. Work involves coordinating schedules, materials, subcontractors, and equipment based on project needs.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skills, and availability.
  • •Communicate with project managers and HVAC Field Technician Supervisors to assign/dispatch controls and HVAC technicians.
  • •Coordinate operations with the Parts Department and Acquisition as needed.
  • •Maintain customer satisfaction, generate work orders, review project paperwork, forward paperwork to project administrators, and generate reports.

Pay and Benefits

Salary: USD 51,078.33 - 82,900
Perks:Health InsuranceHolidaysPaid Leave401k MatchTuition AssistanceAdoption Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or a high school diploma/GED with 3 years related experience and/or training.
  • •Excellent customer service skills and comfort/effectiveness on the phone.
  • •Strong organization with the ability to multitask and prioritize in a fast-paced environment.
  • •Strong attention to detail.
  • •Knowledge of Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:1+ yearsHVACEnergy managementTemperature controls
Education:Certification / Diploma
Skills:Customer serviceCommunicationOrganizationMulti-taskingAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC SystemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn