Senior Director, Global Renewals

Own and scale the end-to-end global renewals motion across a worldwide customer base. Lead Renewal Managers, drive renewals process execution (forecasting, risk identification, contract preparation, negotiation support, and on-time close), and report executive-level renewal and churn insights. Partner with Sales, Customer Success, Deal Desk, Legal, and Finance to improve retention outcomes, forecast accuracy, contracting velocity, and CRM/CLM tooling through repeatable playbooks and analytics.