PRADA Client Advisor (m/f/d) (Munich, DE)

Prada Group
Munich
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Interpersonal skills","Negotiation","Customer service"]

Luxury retail Client Advisor role in Munich focused on delivering an exceptional in-store experience, building and maintaining client relationships via CRM, and driving sales through cross-selling across departments while staying current on fashion trends and brand knowledge, and upholding high standards for shop floor presentation and security.

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Prada Group
Prada Group
4 months ago

PRADA Client Advisor (m/f/d) (Munich, DE)

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Last checked: 3 hours agoStatus: Live

Job Summary

Luxury retail Client Advisor role in Munich focused on delivering an exceptional in-store experience, building and maintaining client relationships via CRM, and driving sales through cross-selling across departments while staying current on fashion trends and brand knowledge, and upholding high standards for shop floor presentation and security.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Welcome and serve the customer providing an excellent in-store experience at all times.
  • •Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
  • •Be proactively engaged in cross-selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
  • •Ensure to be up-to-date knowing fashion trends and competitors.
  • •Prove Brand and product knowledge.

Key Requirements

  • •Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
  • •Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
  • •Passion for luxury fashion trends, and an understanding of the luxury retail market.
  • •Fluent spoken German and English expected.
  • •Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
Experience:Luxury retailFashion
Skills:CommunicationInterpersonal skillsNegotiationCustomer service
Languages:GermanEnglish
Tech Stack:CRMPOS systemsDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn