Assistant Manager, Maison Madison - Women's Universe

Hermes
New York
Workplace: OnsiteFull timeUSD 88,747 - 99,839 annuallyFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Coaching","Training","Client communication","Communication","Troubleshooting"]

Lead daily operations at a luxury Hermès flagship boutique, partnering with senior leadership to drive sales, client development, and staff performance. Supervise and coach sales teams, model exceptional client service, and manage sales-floor priorities through CRM standards and weekly business reviews. Own budget and profitability outcomes, oversee inventory and scheduling/E-time records, support recruiting, and step in for senior leaders during their visits or absence.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Hermes
Hermes
2 months ago

Assistant Manager, Maison Madison - Women's Universe

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead daily operations at a luxury Hermès flagship boutique, partnering with senior leadership to drive sales, client development, and staff performance. Supervise and coach sales teams, model exceptional client service, and manage sales-floor priorities through CRM standards and weekly business reviews. Own budget and profitability outcomes, oversee inventory and scheduling/E-time records, support recruiting, and step in for senior leaders during their visits or absence.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Supervise staff through coaching, training, and support to achieve sales objectives.
  • •Provide active management presence on the sales floor and model exceptional client service.
  • •Identify sales opportunities via weekly business review by métier, tracking delivery and special orders.
  • •Contribute to meetings and performance evaluations; ensure CRM standards and associate compliance and client capture quality.
  • •Manage budget/profitability and inventory outcomes, monitor E-time and scheduling, and assist with recruiting and interviewing.

Pay and Benefits

Salary: USD 88,747 - 99,839 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental Leave401kFlex SpendingGym MembershipProduct Discount

Key Requirements

  • •4+ years of retail management experience, with prior luxury environment experience preferred.
  • •Proficiency in Excel, Word, Cegid, and E-time.
  • •Ability to learn merchandise, POS, and payroll systems and effectively troubleshoot.
  • •Ability to interpret sales data and translate it into business recommendations.
  • •Clear written and verbal communication skills.
Experience:4+ yearsRetailLuxury
Skills:CoachingTrainingClient communicationCommunicationTroubleshooting
Tech Stack:CRMExcelWordCegidE-timePOSPayroll

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn