Hermes

4 weeks ago

Assistant Manager, Madison – Maison Métier

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead daily operations at a luxury Hermès flagship boutique, partnering with senior leadership to drive sales, client development, and staff performance. Supervise and coach sales teams, model exceptional client service, and manage sales-floor priorities through CRM standards and weekly business reviews. Own budget and profitability outcomes, oversee inventory and scheduling/E-time records, support recruiting, and step in for senior leaders during their visits or absence.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Supervise staff through coaching, training, and support to achieve sales objectives.
•Provide active management presence on the sales floor and model exceptional client service.
•Identify sales opportunities via weekly business review by métier, tracking delivery and special orders.
•Contribute to meetings and performance evaluations; ensure CRM standards and associate compliance and client capture quality.
•Manage budget/profitability and inventory outcomes, monitor E-time and scheduling, and assist with recruiting and interviewing.

Pay and Benefits

Salary: USD 88,747 - 99,839 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental Leave401kFlex SpendingGym MembershipProduct Discount

Key Requirements

•4+ years of retail management experience, with prior luxury environment experience preferred.
•Proficiency in Excel, Word, Cegid, and E-time.
•Ability to learn merchandise, POS, and payroll systems and effectively troubleshoot.
•Ability to interpret sales data and translate it into business recommendations.
•Clear written and verbal communication skills.

Experience:4+ yearsRetailLuxury

Skills:CoachingTrainingClient communicationCommunicationTroubleshooting

Tech Stack:CRMExcelWordCegidE-timePOSPayroll

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

4 weeks ago

Assistant Manager, Madison – Maison Métier

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Supervise staff through coaching, training, and support to achieve sales objectives.
•Provide active management presence on the sales floor and model exceptional client service.
•Identify sales opportunities via weekly business review by métier, tracking delivery and special orders.
•Contribute to meetings and performance evaluations; ensure CRM standards and associate compliance and client capture quality.
•Manage budget/profitability and inventory outcomes, monitor E-time and scheduling, and assist with recruiting and interviewing.

Pay and Benefits

Salary: USD 88,747 - 99,839 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental Leave401kFlex SpendingGym MembershipProduct Discount

Key Requirements

•4+ years of retail management experience, with prior luxury environment experience preferred.
•Proficiency in Excel, Word, Cegid, and E-time.
•Ability to learn merchandise, POS, and payroll systems and effectively troubleshoot.
•Ability to interpret sales data and translate it into business recommendations.
•Clear written and verbal communication skills.

Experience:4+ yearsRetailLuxury

Skills:CoachingTrainingClient communicationCommunicationTroubleshooting

Tech Stack:CRMExcelWordCegidE-timePOSPayroll

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn