Customer Experience Banker; Jackson Bemis

Serve as a Financial Concierge for walk-in customers, providing excellent service and resolving issues while accurately processing transactions. Identify customers’ financial goals and recommend appropriate deposit and banking products to retain and grow consumer and business relationships. Use a disciplined sales approach, follow-up outreach, and referrals to deepen partnerships, while adhering to operational, risk, security, and regulatory policies. Maintain daily balancing and communicate effectively with customers and team members.