Sales and Service Leader - Full Time (Walnut Creek, CA, US, 94596)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32.2 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Communication","Customer service","Coaching","Team collaboration"]

Lead and inspire a retail team in Sephora’s Walnut Creek store to deliver exceptional client service, exceed sales goals, and foster an inclusive, high-performing environment. Coach for growth, train on service excellence and product knowledge, and manage daily store operations while upholding Sephora standards and brand initiatives.

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Sephora
Sephora
2 months ago

Sales and Service Leader - Full Time (Walnut Creek, CA, US, 94596)

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Last checked: 43 minutes agoStatus: Live

Job Summary

Lead and inspire a retail team in Sephora’s Walnut Creek store to deliver exceptional client service, exceed sales goals, and foster an inclusive, high-performing environment. Coach for growth, train on service excellence and product knowledge, and manage daily store operations while upholding Sephora standards and brand initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 28 - 32.2 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Comfortable in a fast paced and dynamic environment
Experience:2+ yearsRetailBeautyCosmetics
Skills:LeadershipCommunicationCustomer serviceCoachingTeam collaboration

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn