Customer Assistant (Christmas)

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Adaptability"]

Deliver outstanding customer service in a John Lewis shop during the Christmas season, making sure every customer journey feels personal and inspiring. Maintain shop standards through merchandising, stock availability, and cleanliness, while supporting the wider team with tasks like till operation, stock replenishment, and price ticketing. Build customer loyalty through product knowledge and training, help protect profits with accurate stock counts, and continuously spot ways to improve.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant (Christmas)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Deliver outstanding customer service in a John Lewis shop during the Christmas season, making sure every customer journey feels personal and inspiring. Maintain shop standards through merchandising, stock availability, and cleanliness, while supporting the wider team with tasks like till operation, stock replenishment, and price ticketing. Build customer loyalty through product knowledge and training, help protect profits with accurate stock counts, and continuously spot ways to improve.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the partnership.
  • •Put the customer first by proactively acknowledging needs, understanding queries, and resolving them.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Identify areas for improvement, implement solutions, and support accurate stock counts to help protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience in a customer-facing role is welcomed (training provided for the right person).
  • •Desirable: experience with merchandising and product displays.
  • •Be able to work varied hours across early starts, late finishes, evenings, and weekends.
Skills:CommunicationCustomer serviceAdaptability

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn