Product Designer, Trust & Risk

Whatnot
San Francisco, New York, Los Angeles, Seattle
Workplace: HybridFull timeUSD 153,000 - 235,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Systems thinking","Communication","Collaboration","Action-oriented","Curiosity"]

Design end-to-end Trust & Risk experiences that protect marketplace integrity while reducing friction for legitimate users. Create tools, workflows, and user flows to detect policy violations, reduce fraud and abuse, and enforce platform decisions with precision and fairness. Collaborate with product managers, engineers, data scientists, operations, and policy experts to build appeals flows, account compliance experiences, enforcement tooling, and real-time interventions during live shows.

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FursaFursa
Whatnot
Whatnot
1 month ago

Product Designer, Trust & Risk

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Last checked: 5 hours agoStatus: Live

Job Summary

Design end-to-end Trust & Risk experiences that protect marketplace integrity while reducing friction for legitimate users. Create tools, workflows, and user flows to detect policy violations, reduce fraud and abuse, and enforce platform decisions with precision and fairness. Collaborate with product managers, engineers, data scientists, operations, and policy experts to build appeals flows, account compliance experiences, enforcement tooling, and real-time interventions during live shows.
Location: San Francisco, New York, Los Angeles, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design end-to-end Trust & Risk experiences that protect marketplace integrity while minimizing friction for legitimate users.
  • •Collaborate cross-functionally to translate policies, workflows, and risk signals into intuitive product experiences.
  • •Create wireframes, prototypes, and polished visuals to clarify complex Trust & Risk problems.
  • •Design enforcement decision experiences that feel clear, fair, human, and actionable.
  • •Support internal teams reviewing reports, moderating content, investigating fraud, and resolving user issues via usable tooling.

Pay and Benefits

Salary: USD 153,000 - 235,000 annually
Perks:Health InsuranceDentalVisionRemote WorkHome OfficeInternet401kPensionPaid LeaveParental LeaveChildcareWellness Stipend

Key Requirements

  • •5+ years of Product Design experience with a strong portfolio of shipped work.
  • •Strong interaction and systems thinking to untangle complex flows and design for edge cases.
  • •Expertise in design and prototyping tools such as Figma, Protopie, and Framer.
  • •Deep understanding of UX design methods including user research, wireframing, prototyping, and usability testing.
  • •Excellent communication and collaboration skills with cross-functional teams.
Experience:5+ yearsE-commerceMarketplace platforms
Skills:Systems thinkingCommunicationCollaborationAction-orientedCuriosity
Tech Stack:FigmaProtopieFramer

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn