Customer Support Technician III-PDC

Provide customer support for Applied Materials equipment by planning preventive and remedial maintenance within assigned territory, executing periodic maintenance, and performing wet cleans. Troubleshoot process variations with guidance from senior engineers and support Tier II start-ups, assisting on Tier III activities. Ensure customer satisfaction, serve as a liaison with customer front-line management, and apply Statistical Process Control and Quality Improvement Process methods to improve uptime and productivity.