Account Manager (Strategic)

RunPod
United States
Workplace: RemoteFull timeUSD 160,000 - 280,000 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Negotiation","Communication","Presentation","Consultative partnership","Forecasting discipline"]

Own a concentrated portfolio of Runpod’s largest strategic accounts and lead monthly (or more frequent) executive and technical touchpoints. Partner with a dedicated Forward Deployed Engineer to align technical outcomes with commercial expansion. Proactively drive renewals and multi-year expansions through consultative, innovation-led account planning, forecasting, and strategic business reviews—while representing customer priorities internally. Travel periodically to support key relationships.

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RunPod
RunPod
13 hours ago

Account Manager (Strategic)

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Last checked: 10 hours agoStatus: Live

Job Summary

Own a concentrated portfolio of Runpod’s largest strategic accounts and lead monthly (or more frequent) executive and technical touchpoints. Partner with a dedicated Forward Deployed Engineer to align technical outcomes with commercial expansion. Proactively drive renewals and multi-year expansions through consultative, innovation-led account planning, forecasting, and strategic business reviews—while representing customer priorities internally. Travel periodically to support key relationships.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a concentrated portfolio of Runpod’s largest strategic accounts (typically fewer than 20), managing retention and expansion.
  • •Run a high-touch engagement model with monthly (or more frequent) executive and technical touchpoints, account planning, and multi-year growth strategies.
  • •Partner day-to-day with each account’s dedicated Forward Deployed Engineer to align technical outcomes with commercial growth.
  • •Drive complex renewals and expansions by negotiating high-value, multi-year commercial terms, pricing, and SLAs.
  • •Maintain accurate forecasting and account health/expansion metrics (NRR, expansion revenue, sentiment) in the CRM and report to leadership.
Travel: Low travel

Pay and Benefits

Salary: USD 160,000 - 280,000 annually
Perks:MedicalDentalVisionEquityPaid LeaveRemote Work

Key Requirements

  • •6+ years in account management, including 2+ years owning complex accounts, ideally in AI infrastructure, GPU cloud, cloud/compute, or developer tooling.
  • •Proven experience owning and growing a concentrated book of large strategic accounts with executive stakeholders (multi-million-dollar relationships).
  • •Experience negotiating multi-year renewal and expansion deals (seven-to-eight-figure scale).
  • •Strong technical acumen and executive presence across both technical and C-suite audiences.
  • •Excellent communication, negotiation, and presentation skills, with CRM forecasting discipline using HubSpot.
Experience:6+ yearsAI infrastructureGPU cloudCloud computingDeveloper tooling
Skills:NegotiationCommunicationPresentationConsultative partnershipForecasting discipline
Tech Stack:HubSpotSlack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RunPod
Provides on-demand GPU cloud and marketplace services for machine learning workloads, offering rentable GPU instances, scalable compute for training and inference, and tools to run ML jobs cost-effectively without long-term commitments.
Industry: Cloud Computing
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