Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and maintaining strict exam integrity standards. Monitor candidates throughout computer-based exams, conduct required security checks (including wand use), and respond urgently to issues. Ensure a secure testing environment and safeguard test materials while supporting a fair, comfortable experience for every candidate, with flexible scheduling across site operating hours.

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Prometric
Prometric
3 months ago

Test Center Administrator (FT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and maintaining strict exam integrity standards. Monitor candidates throughout computer-based exams, conduct required security checks (including wand use), and respond urgently to issues. Ensure a secure testing environment and safeguard test materials while supporting a fair, comfortable experience for every candidate, with flexible scheduling across site operating hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform security checks, including the use of wands.
  • •Continuously monitor candidates during exams and report/resolve candidate issues urgently.
  • •Maintain a secure test center environment and safeguard materials (and digitally scan fingerprint ID if applicable).

Pay and Benefits

Perks:Paid HolidaysSick Time401kEmployee AssistanceVisionFsaPaid TrainingPaid LeaveLegal

Key Requirements

  • •High school diploma or equivalent required (college experience is a plus).
  • •Minimum one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based applications (MS Office, Outlook, Explorer/web browsing).
Experience:1+ yearsCustomer service
Education:High School
Skills:Professional communicationReport writingMultitasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn