Team Lead Account Management

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5-6 yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Project management","Analytical thinking","Customer-centricity"]

Lead account management and strategic growth across restaurant and vendor partnerships, combining commercial strategy, project ownership, and team leadership. Develop tailored growth plans and roadmaps, optimize vendor performance and profitability, and execute city-wide initiatives in areas like onboarding and partner operations. Partner cross-functionally with Marketing, Logistics, Finance, and Product, while using dashboards and business data to drive performance and stakeholder recommendations.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Team Lead Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead account management and strategic growth across restaurant and vendor partnerships, combining commercial strategy, project ownership, and team leadership. Develop tailored growth plans and roadmaps, optimize vendor performance and profitability, and execute city-wide initiatives in areas like onboarding and partner operations. Partner cross-functionally with Marketing, Logistics, Finance, and Product, while using dashboards and business data to drive performance and stakeholder recommendations.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead commercial strategy across the team’s portfolio, identify and activate growth levers, and optimize vendor performance to drive profitability.
  • •Develop tailored growth plans and strategic roadmaps for top-tier accounts focused on long-term success.
  • •Design and execute strategic initiatives across the city, including optimizing onboarding, improving partner operations, and piloting new features.
  • •Identify partner journey gaps and lead cross-functional projects with Marketing, Logistics, Finance, and Product to deliver integrated solutions.
  • •Lead, coach, and support Account Managers to exceed commercial and operational KPIs using data-driven performance reporting.

Pay and Benefits

Perks:Health InsuranceGym Membership

Key Requirements

  • •Bachelor’s degree in Business, Sales, Strategy, or a related field.
  • •5–6 years of experience in account management, strategic partnerships, or commercial roles, with 1–2 years of team leadership.
  • •Strong track record owning strategic projects and delivering results across cross-functional teams.
  • •Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.
  • •Excellent communication and relationship-building skills.
Experience:5-6 years
Education:Bachelor's in Business Sales, Strategy, or a related field
Skills:CommunicationRelationship-buildingProject managementAnalytical thinkingCustomer-centricity
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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