Airbus

3 months ago

Responsable performance qualité en service / In Service Quality Performance Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join Airbus Canada as the In Service Quality Performance Manager for the A220 program, leading customer quality initiatives, defining key irritants with the client, and driving continuous improvement across the delivery ecosystem while coordinating with global Quality teams.

Location: Montreal

Workplace: Hybrid

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Manager level

Key Responsibilities

•Promote Customer Centricity within the Airbus Canada Quality organization and act as the primary focal point for A220 Customer Services regarding quality performance.
•Consolidate quality pain points reported by operators throughout the product lifecycle (pre-FAL, FAL, Delivery, Support) and coordinate continuous improvement initiatives.
•Establish and maintain a digital In-Service Quality performance dashboard utilizing SMART indicators.
•Represent the Quality function (ABQS) during performance reviews (ABS) by providing Key Performance Indicators (KPIs).
•Lead operational improvement projects and eradicate the recurrence of in-service events through Root Cause Analysis.

Pay and Benefits

Perks:Annual BonusHealth InsurancePensionShare Purchase

Key Requirements

•University degree in engineering (aerospace, mechanical, industrial) or equivalent with at least 10 years of experience in the sector.
•Strong knowledge of aircraft structure and/or systems, ideally with experience in quality, program, supplier quality, or customer service.
•Proven leadership skills in line with AIRBUS leadership model.
•Experience in project management and change management; proficient in continuous improvement.
•Bilingual in French and English, written and spoken.

Experience:10+ yearsAviationAerospaceManufacturing

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingInfluenceTeamwork

Languages:FrenchEnglish

Company Brief

Airbus

Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn

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Airbus

3 months ago

Responsable performance qualité en service / In Service Quality Performance Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Montreal

Workplace: Hybrid

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Manager level

Key Responsibilities

•Promote Customer Centricity within the Airbus Canada Quality organization and act as the primary focal point for A220 Customer Services regarding quality performance.
•Consolidate quality pain points reported by operators throughout the product lifecycle (pre-FAL, FAL, Delivery, Support) and coordinate continuous improvement initiatives.
•Establish and maintain a digital In-Service Quality performance dashboard utilizing SMART indicators.
•Represent the Quality function (ABQS) during performance reviews (ABS) by providing Key Performance Indicators (KPIs).
•Lead operational improvement projects and eradicate the recurrence of in-service events through Root Cause Analysis.

Pay and Benefits

Perks:Annual BonusHealth InsurancePensionShare Purchase

Key Requirements

•University degree in engineering (aerospace, mechanical, industrial) or equivalent with at least 10 years of experience in the sector.
•Strong knowledge of aircraft structure and/or systems, ideally with experience in quality, program, supplier quality, or customer service.
•Proven leadership skills in line with AIRBUS leadership model.
•Experience in project management and change management; proficient in continuous improvement.
•Bilingual in French and English, written and spoken.

Experience:10+ yearsAviationAerospaceManufacturing

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingInfluenceTeamwork

Languages:FrenchEnglish

Company Brief

Airbus

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn