Agent, VIP Services (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer service","Service orientation","Working in a fast-paced environment"]

Provide high-touch VIP service for guests at a luxury Dubai resort, anticipating needs and ensuring a personalized experience from arrival to departure. Maintain setup and cleanliness of the Royal Majlis Lounge, welcome and assist VIP guests, handle check-in, escort VIP guests, respond to concierge inquiries and other requests, and support guest orientation throughout the resort.

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Kerzer International
Kerzer International
1 month ago

Agent, VIP Services (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide high-touch VIP service for guests at a luxury Dubai resort, anticipating needs and ensuring a personalized experience from arrival to departure. Maintain setup and cleanliness of the Royal Majlis Lounge, welcome and assist VIP guests, handle check-in, escort VIP guests, respond to concierge inquiries and other requests, and support guest orientation throughout the resort.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide exceptional customer service to VIP guests by anticipating needs and managing requests.
  • •Ensure all VIP guests receive personalized service from arrival to departure.
  • •Maintain setup and cleanliness of the Royal Majlis Lounge.
  • •Welcome and assist VIP guests with check-in.
  • •Escort VIP guests and handle concierge enquiries, guest requests, and resort orientation.

Pay and Benefits

Perks:Health InsuranceDentalAnnual FlightsLife InsuranceIncentive ProgramDiscounted Rates

Key Requirements

  • •Previous experience in a similar hospitality role.
  • •Excellent communication and interpersonal skills.
  • •Ability to work effectively in a fast-paced environment.
  • •Service-oriented approach with a passion for exceeding expectations.
  • •Ability to deliver personalized VIP service from arrival to departure.
Experience:Hospitality
Skills:CommunicationInterpersonal skillsCustomer serviceService orientationWorking in a fast-paced environment

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn