Privy

8 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

A Solutions Engineer acts as the technical bridge between sales, product, and customer success, guiding enterprise onboarding, designing integrations, and delivering tailored use cases that drive revenue. You will own end-to-end onboarding, run technical discovery sessions, build proofs of concept, and create practical technical resources to empower customers and partners.

Location: Boston, Austin

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own the end-to-end onboarding experience for new Privy clients — from kickoff to successful launch — ensuring every account is fully set up, trained, and seeing measurable results.
•Run technical discovery sessions: gather requirements, explore creative solutions, explain tradeoffs, and capture insights for our Product team.
•Build and deliver proofs of concept for brands with more complex needs, working alongside our onboarding and engineering teams.
•Create technical resources—guides, code snippets, tutorials—that show customers how to implement features and follow best practices.
•Work with integration partners to ensure smooth, high-quality connections that improve the customer experience.

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalVisionPaid LeaveParental LeaveEquity

Key Requirements

•3+ years in sales engineering, solutions engineering, technical support, or similar role.
•Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred.
•Customer-facing, revenue-driving track record.
•Customer-first mindset and problem-solving passion.
•Frontend technologies (JavaScript, CSS, HTML) and ability to build proof-of-concept integrations using APIs.

Experience:3+ yearsEcommerceShopifySaaS

Education:Bachelor's

Skills:CommunicationProblem-solvingCross-functional collaborationAttention to detailCustomer focus

Languages:English

Tech Stack:JavaScriptCSSHTMLAPIsShopify

Company Brief

Privy

Provides an e-commerce marketing platform offering email, SMS, and on-site conversion tools (popups, banners, forms) to help online merchants capture leads, grow lists, and drive sales through targeted campaigns and automation.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Headquarters: Boston, United States

Website LinkedIn

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Privy

8 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Boston, Austin

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own the end-to-end onboarding experience for new Privy clients — from kickoff to successful launch — ensuring every account is fully set up, trained, and seeing measurable results.
•Run technical discovery sessions: gather requirements, explore creative solutions, explain tradeoffs, and capture insights for our Product team.
•Build and deliver proofs of concept for brands with more complex needs, working alongside our onboarding and engineering teams.
•Create technical resources—guides, code snippets, tutorials—that show customers how to implement features and follow best practices.
•Work with integration partners to ensure smooth, high-quality connections that improve the customer experience.

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalVisionPaid LeaveParental LeaveEquity

Key Requirements

•3+ years in sales engineering, solutions engineering, technical support, or similar role.
•Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred.
•Customer-facing, revenue-driving track record.
•Customer-first mindset and problem-solving passion.
•Frontend technologies (JavaScript, CSS, HTML) and ability to build proof-of-concept integrations using APIs.

Experience:3+ yearsEcommerceShopifySaaS

Education:Bachelor's

Skills:CommunicationProblem-solvingCross-functional collaborationAttention to detailCustomer focus

Languages:English

Tech Stack:JavaScriptCSSHTMLAPIsShopify

Company Brief

Privy

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Headquarters: Boston, United States

Website LinkedIn