Agent Strategist

Sierra
South Korea
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer obsession","Communication","Strategic problem-solving","Analytical thinking","Ownership and delivery"]

Own how AI agents are developed and brought into production for enterprise customers, from scoping and conversation design through tooling, evaluation, launch, and continuous iteration. Partner with customer teams to run working sessions, troubleshoot issues in real time, and translate business goals into agents that measurably improve outcomes. Feed customer insights back into research and platform teams, and shape product direction based on unmet needs.

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FursaFursa
Sierra
Sierra
4 days ago

Agent Strategist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own how AI agents are developed and brought into production for enterprise customers, from scoping and conversation design through tooling, evaluation, launch, and continuous iteration. Partner with customer teams to run working sessions, troubleshoot issues in real time, and translate business goals into agents that measurably improve outcomes. Feed customer insights back into research and platform teams, and shape product direction based on unmet needs.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own the agent development life cycle—from initial scope and conversation design through tooling, evaluation, launch, and continuous iteration in production.
  • •Translate business goals into agents that outperform in the real world, tuning relentlessly to improve outcomes.
  • •Serve as a trusted strategic advisor to enterprise leaders by understanding what success means and shaping AI strategy to get there.
  • •Partner with customer working teams day to day by running sessions, troubleshooting agent issues, and keeping the build on track for launch.
  • •Surface unmet customer needs from delivery work and feed them back to research and platform to influence where Sierra goes next.

Pay and Benefits

Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental Leave

Key Requirements

  • •Strong customer obsession with the ability to understand business needs and build trusted relationships in complex organizations.
  • •Strong English and Korean communication skills across technical and non-technical audiences.
  • •Analytical, strategic problem-solving in ambiguity to break down complex issues, spot risks early, and adapt quickly.
  • •Technical aptitude to engage with technical concepts, including reading API documentation, understanding data models, and discussing system architecture.
  • •A track record of delivering multiple complex, high-visibility projects to outcomes, ideally with hands-on experience building or deploying AI/LLM agents in production.
Experience:AI/LLM agentsEnterpriseCustomer-facing work
Education:Bachelor's in Computer Science, Engineering, Mathematics, or related technical field (or equivalent practical experience)
Skills:Customer obsessionCommunicationStrategic problem-solvingAnalytical thinkingOwnership and delivery
Languages:EnglishKorean
Tech Stack:AILLMAgent toolingEval frameworksRAGPrompt engineeringAPI documentationData modelsSystem architecture

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
Website