Manager, Business Development

Intercom
Dublin
Workplace: HybridFull timeFunction: Business Development & PartnershipsSkills: ["Coaching","Mentorship","Data-driven decision making","Cross-functional collaboration","Leadership"]

Lead and develop the EMEA outbound Business Development Representative team, shaping how outbound prospecting is executed while driving revenue growth. Coach and empower reps to achieve individual and collective goals, and help deliver the broader EMEA sales strategy. Partner closely with Sales, Marketing, and Operations to build effective, data-informed sales plans—forecasting accurately, strengthening pipelines, and supporting team development.

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Intercom
Intercom
1 month ago

Manager, Business Development

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead and develop the EMEA outbound Business Development Representative team, shaping how outbound prospecting is executed while driving revenue growth. Coach and empower reps to achieve individual and collective goals, and help deliver the broader EMEA sales strategy. Partner closely with Sales, Marketing, and Operations to build effective, data-informed sales plans—forecasting accurately, strengthening pipelines, and supporting team development.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Support and develop the EMEA Outbound Business Development Representative team.
  • •Shape the future of outbound prospecting and contribute to revenue growth and EMEA sales strategy delivery.
  • •Coach, develop, and empower the team to perform at their best while building a collaborative, high-performing culture.
  • •Apply hands-on sales leadership and adapt to changing priorities and evolving business needs.
  • •Partner with Sales, Marketing, Operations, and others to develop sales strategies, forecast accurately, and build a healthy pipeline.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalPensionPaid Leave

Key Requirements

  • •1+ year of people management experience.
  • •2+ years of recent B2B sales experience with a proven track record of consistently achieving quota.
  • •Ability to analyze sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.
  • •Natural mentor and coach focused on developing others.
  • •Experience managing complex internal ecosystems and building strong partnerships across teams.
Experience:B2BSales leadership
Skills:CoachingMentorshipData-driven decision makingCross-functional collaborationLeadership
Languages:English
Tech Stack:Claude CodeIntercom

Company Brief

Intercom
Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn