Lead Product Manager - Lumen.Com

Lumen
United States
Workplace: RemoteFull timeUSD 105,786 - 155,152 annuallyFunction: Product ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Prioritization","Stakeholder management","Process improvement","Organizational","Analytical"]

Own the BAU operational framework for marketing delivery across Lumen.com. Lead intake, triage, prioritization, and governance for a portfolio of marketing campaigns, product launches, website enhancements, and operational requests. Partner with Digital Experience, Campaigns, Creative, Marketing Operations, Product Marketing, Analytics, and Technology to translate business needs into executable work, maintain transparency on priorities/capacity/timelines, and drive continuous improvement through KPIs and process optimization.

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FursaFursa
Lumen
Lumen
1 day ago

Lead Product Manager - Lumen.Com

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Last checked: 11 hours agoStatus: Live

Job Summary

Own the BAU operational framework for marketing delivery across Lumen.com. Lead intake, triage, prioritization, and governance for a portfolio of marketing campaigns, product launches, website enhancements, and operational requests. Partner with Digital Experience, Campaigns, Creative, Marketing Operations, Product Marketing, Analytics, and Technology to translate business needs into executable work, maintain transparency on priorities/capacity/timelines, and drive continuous improvement through KPIs and process optimization.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the operating model for the Business as Usual (BAU) digital delivery portfolio and lead end-to-end delivery of marketing campaigns and related requests across Lumen.com.
  • •Lead intake, triage, and prioritization, balancing business value, customer impact, timelines, capacity, and risk while providing transparency on plans and trade-offs.
  • •Define and evolve scalable governance, operational metrics, service expectations, and reporting to improve visibility, throughput, and portfolio health.
  • •Coordinate across Digital Experience, Campaigns, Creative, Marketing Operations, Product Marketing, Analytics, and other stakeholders to translate business needs into actionable work.
  • •Develop KPIs/dashboards, analyze delivery and demand trends, and drive continuous improvement through process modernization, automation, and workflow optimization.

Pay and Benefits

Salary: USD 105,786 - 155,152 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •8+ years of experience in digital experience, product management, marketing operations, campaign management, portfolio management, project management, or a related field.
  • •Experience running intake, prioritization, governance, and delivery across cross-functional teams in a complex, matrixed environment.
  • •Hands-on experience with marketing work management platforms such as Adobe Workfront.
  • •Experience with web/content management platforms; Adobe Experience Manager (AEM) preferred.
  • •Proven ability to drive outcomes through influence and cross-functional leadership.
Experience:8+ years
Education:Bachelor's
Skills:PrioritizationStakeholder managementProcess improvementOrganizationalAnalytical
Tech Stack:Adobe WorkfrontAdobe Experience Manager (AEM)AgileSAFe

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn