Product Manager

Qantas Airways
Adelaide
Workplace: HybridFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Leadership","Strategic thinking","Analytical thinking","Customer-centric mindset","Collaboration","Communication","Presentation","Organizational expertise","Written communication","Verbal communication","Influencing stakeholders"]

Lead and coach a product squad at Qantas’ new Product and Innovation Centre in Adelaide. Own the product strategy, vision, and roadmap for a key part of the next-generation booking engine, driving evolution of a re-platformed booking experience. Use customer insights, data, and human-centred design to deliver measurable customer and commercial value—improving outcomes, conversion, and the flight and reward booking journeys—while influencing senior leaders and cross-functional teams.

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Qantas Airways
Qantas Airways
2 days ago

Product Manager

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Job Summary

Lead and coach a product squad at Qantas’ new Product and Innovation Centre in Adelaide. Own the product strategy, vision, and roadmap for a key part of the next-generation booking engine, driving evolution of a re-platformed booking experience. Use customer insights, data, and human-centred design to deliver measurable customer and commercial value—improving outcomes, conversion, and the flight and reward booking journeys—while influencing senior leaders and cross-functional teams.
Location: Adelaide
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Define and deliver product strategy, vision, and roadmap for a key part of Qantas’ next-generation booking engine.
  • •Drive ongoing evolution of a re-platformed booking experience to enhance customer outcomes and improve conversion.
  • •Use customer insights, data, and human-centred design principles to shape initiatives that deliver measurable customer and commercial value.
  • •Collaborate with cross-functional teams and advise senior leaders on product portfolio strategy and customer experience.
  • •Provide recommendations on product direction, revenue growth opportunities, and key commercial decisions for the future evolution of the booking experience.

Pay and Benefits

Perks:Paid ParentalSalary PackagingTravel Allowance

Key Requirements

  • •5+ years of experience in Product Management, with digital experience essential.
  • •Experience in airline, travel, e-commerce, or other high-volume digital commerce environments is highly regarded.
  • •Tertiary qualifications in Commerce, Technology, Marketing, or relevant qualifications/experience.
  • •Product management skills including strategic and analytical thinking; customer-centric mindset; human-centred design, research and insights; Agile and Scrum proficiency; and familiarity with Business Model Canvas.
  • •Effective team leadership and experience working with a cross-functional Agile software development squad (business analysts, software engineers, designers).
Experience:5+ yearsAirlineTravelE-commerceDigital commerce
Education:
Skills:LeadershipStrategic thinkingAnalytical thinkingCustomer-centric mindsetCollaborationCommunicationPresentationOrganizational expertiseWritten communicationVerbal communicationInfluencing stakeholders
Languages:English (AU)
Tech Stack:AgileScrumBusiness Model Canvas

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
Glassdoor
Glassdoor: 3.8
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