Cashier, Maison Madison

Hermes
New York
Workplace: OnsiteFull timeUSD 24.77 - 27.12 hourlyFunction: Data Science & Machine LearningExperience: 1+ yearsSkills: ["Communication","Customer service","Integrity","Attention to detail","Multitasking","Organizational skills","Handling difficult situations"]

Support front-of-house operations in a luxury Hermès boutique by accurately processing point-of-sale transactions, including sales and after-sales related activities. Provide prompt, friendly client service, handle payments with compliance and precision, process returns/exchanges/refunds per policy, and reconcile daily cash and other balances. Assist with opening/closing procedures, enter transaction and client information into systems, answer phones, and support general store operations.

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Hermes
Hermes
1 day ago

Cashier, Maison Madison

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Job Summary

Support front-of-house operations in a luxury Hermès boutique by accurately processing point-of-sale transactions, including sales and after-sales related activities. Provide prompt, friendly client service, handle payments with compliance and precision, process returns/exchanges/refunds per policy, and reconcile daily cash and other balances. Assist with opening/closing procedures, enter transaction and client information into systems, answer phones, and support general store operations.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Accurately record point-of-sale transactions, processing sales and supporting opening/closing procedures with management.
  • •Provide high levels of client service at the register, including greeting, answering questions, and assisting with wrapping/packaging.
  • •Process payment transactions (cash, credit card, and other applicable forms) with accuracy and compliance.
  • •Handle transactional requests including returns, exchanges, refunds, and tax refunds according to company policy.
  • •Reconcile daily transactions and balances, input transaction/client information, assist with daily cashier reports, and answer phones timely.

Pay and Benefits

Salary: USD 24.77 - 27.12 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid Leave401kParental LeaveRetirementProduct Discount

Key Requirements

  • •1 year retail experience, preferably in a luxury environment.
  • •Strong communication and customer service orientation.
  • •Knowledge of operating a cash register or point-of-sale terminal.
  • •Strong numerical sense, detail orientation, integrity, and meticulous cash/payment handling.
  • •Proficiency with Microsoft Office and ability to multitask and handle difficult situations with composure.
Experience:1+ yearsRetailLuxury
Skills:CommunicationCustomer serviceIntegrityAttention to detailMultitaskingOrganizational skillsHandling difficult situations
Tech Stack:Microsoft OfficeCRMPOSPoint-of-sale terminal

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn