Field Service Coordinator

Stanley Black & Decker
California
Workplace: RemoteFull timeUSD 84,000 - 135,200 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsEducation: bachelorsSkills: ["Strategic planning","Relationship building","Customer focus","Value creation","ROI orientation"]

Coordinate field service activities within SBD’s Product Services division, partnering with sales and field specialists to run end-user demos and product knowledge events. Manage and grow end-user accounts through strategic planning, prospecting, and relationship-building, while promoting brands through service repair marketing programs and distribution partner efforts. Identify and deliver value-added offerings to key decision makers, maintain profitable ROI, and act as a liaison across product, market, and internal teams.

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Stanley Black & Decker
Stanley Black & Decker
17 hours ago

Field Service Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Coordinate field service activities within SBD’s Product Services division, partnering with sales and field specialists to run end-user demos and product knowledge events. Manage and grow end-user accounts through strategic planning, prospecting, and relationship-building, while promoting brands through service repair marketing programs and distribution partner efforts. Identify and deliver value-added offerings to key decision makers, maintain profitable ROI, and act as a liaison across product, market, and internal teams.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Conduct effective end-user demonstrations and product knowledge events with sales and Field End User Specialist teams
  • •Learn service center operations (retail, back-end repair process, inventory management, and center P&L)
  • •Service and manage end-user accounts through strategic planning and best-solution recommendations
  • •Support service repair marketing programs, promote new products/accessories, and drive competitive take-market share
  • •Grow account base via aggressive prospecting, regular end-user calls, and delivering value-added offerings to decision makers
Travel: Extensive travel

Pay and Benefits

Salary: USD 84,000 - 135,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalLife InsuranceVisionDisability401kEquityPaid LeaveLearning Budget

Key Requirements

  • •Minimum 3-5 years of sales and customer service experience
  • •Experience with power tools and construction
  • •Willingness to travel up to 80% within the assigned sales territory (and potentially outside it), including up to two weeks at a time
  • •Experience with point of sale (POS) and entering purchase orders
  • •Bachelor's degree preferred
Experience:3-5 yearsSalesCustomer servicePower toolsConstruction
Education:Bachelor's
Skills:Strategic planningRelationship buildingCustomer focusValue creationROI orientation
Tech Stack:Point of salePOSPurchase orders

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website