Representative II, Pharmacy

NTT
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Professional communication","Problem-solving","Time management"]

Support Medicare members, prescribers, and providers by processing coverage-related requests through inbound/outbound phone and fax channels. Perform end-to-end work including accurate case setup, review, outreach, documentation, and timely resolution aligned with Medicare guidelines, CMS timelines, and internal quality standards. Work in a highly regulated, fast-paced environment requiring strong attention to detail and professional communication.

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FursaFursa
NTT
NTT
1 week ago

Representative II, Pharmacy

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support Medicare members, prescribers, and providers by processing coverage-related requests through inbound/outbound phone and fax channels. Perform end-to-end work including accurate case setup, review, outreach, documentation, and timely resolution aligned with Medicare guidelines, CMS timelines, and internal quality standards. Work in a highly regulated, fast-paced environment requiring strong attention to detail and professional communication.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Process Medicare coverage-related requests for members, prescribers, and providers using phone and fax (offline) channels.
  • •Perform accurate case setup, review, outreach, and documentation for each request.
  • •Resolve requests within Medicare/CMS-mandated timelines and internal quality standards.
  • •Support both Medicare Part D and applicable Medicare Part B processing activities.
  • •Work in a modularized training environment moving from practice to production work.

Key Requirements

  • •Accurately set up and manage cases while following Medicare guidelines and internal quality standards.
  • •Demonstrate strong attention to detail in a highly regulated, fast-paced environment.
  • •Provide professional verbal and written communication with Medicare members, prescribers, and providers.
  • •Handle coverage-related requests across phone and fax channels, including documentation and timely resolution.
  • •Apply end-to-end training skills before transitioning into full production work.
Skills:Attention to detailProfessional communicationProblem-solvingTime management

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn