Engagement Manager, Professional Services

Omni
United States
Workplace: RemoteFull timeUSD 140,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Cross-functional collaboration","Builder mentality","Communication","Stakeholder management","Process improvement"]

Own delivery operations for Omni’s Professional Services engagements, overseeing scoping, staffing, tracking, and completion across Salesforce and subcontractor workstreams. Partner with Managing Architects, Sales, delivery partners, and Finance to keep engagements clean and on time, and serve as the primary relationship owner for regional subcontracting partners. Provide engagement support for customer projects, assist in presales (positioning, scoping, SOWs), and drive operational improvements through structured initiatives.

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FursaFursa
Omni
Omni
3 days ago

Engagement Manager, Professional Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own delivery operations for Omni’s Professional Services engagements, overseeing scoping, staffing, tracking, and completion across Salesforce and subcontractor workstreams. Partner with Managing Architects, Sales, delivery partners, and Finance to keep engagements clean and on time, and serve as the primary relationship owner for regional subcontracting partners. Provide engagement support for customer projects, assist in presales (positioning, scoping, SOWs), and drive operational improvements through structured initiatives.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Own engagement process and hygiene end to end, from scoping through Salesforce tracking and subcontract completion, coordinating with Sales, Managing Architects, delivery partners, and Finance.
  • •Serve as primary relationship owner for subcontracting partners in your region, aligning on capacity, coordinating assignments, running weekly syncs, and keeping tracking systems current.
  • •Provide engagement support on customer projects where scoped in, supporting activities from project management to requirements gathering and escalating when accounts need more support.
  • •Support pre-sales by maintaining PS presale collateral, advising Account Executives on positioning and scoping, and coordinating SOWs for non-standard engagements.
  • •Drive operational improvements via structured initiatives to reduce overhead and deliver tangible impact.

Pay and Benefits

Salary: USD 140,000 - 170,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •3+ years in consulting, SaaS, data, or related domains.
  • •Track record of exceeding performance objectives as an individual contributor or a manager.
  • •Excellent cross-functional collaboration, especially with sales teams.
  • •Strong builder mentality comfortable as process is still forming.
  • •Clear, direct communication with the habit of giving feedback early and often.
Experience:3+ yearsConsultingSaaSDataAnalyticsProfessional ServicesModern data stack
Skills:Cross-functional collaborationBuilder mentalityCommunicationStakeholder managementProcess improvement
Tech Stack:SalesforceDbtSnowflakeClaudeChatGPTCursorSlack

Company Brief

Omni
Omni (Omni Analytics) is a business intelligence and embedded analytics platform that combines a governed semantic layer with flexible SQL, spreadsheet and AI interfaces to make reliable, shareable analytics and customer-facing data products.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2022
WebsiteLinkedInGlassdoor