Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multi-tasking"]

Serve as the primary representative in a Prometric test center by greeting examinees, verifying identification, and monitoring computer-based exams. Apply test center policies and perform security checks (including wands) to maintain exam integrity. Proactively handle candidate issues, ensure a secure testing environment, and submit reports on occurrences outside guidelines. Work flexible full-time hours across days of operation in the Sycamore, IL test center.

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FursaFursa
Prometric
Prometric
1 month ago

Test Center Administrator (FT)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live

Job Summary

Serve as the primary representative in a Prometric test center by greeting examinees, verifying identification, and monitoring computer-based exams. Apply test center policies and perform security checks (including wands) to maintain exam integrity. Proactively handle candidate issues, ensure a secure testing environment, and submit reports on occurrences outside guidelines. Work flexible full-time hours across days of operation in the Sycamore, IL test center.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks, including the use of wands.
  • •Continuously monitor candidates during exams and safeguard the test center from misconduct.
  • •Report and/or resolve candidate issues and document occurrences outside company guidelines.

Pay and Benefits

Perks:Paid HolidaysPaid TrainingSick Time401kEmployee AssistanceVisionFsaPaid Leave

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally with candidates and coworkers.
  • •Ability to write detailed, accurate reports and correspondence.
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMulti-tasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn