Lead Teller

KeyCorp
Washington
Workplace: OnsiteFull timeUSD 18.75 - 25 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Integrity","Time management","Teamwork","Organizational skills","Sound judgment"]

Serve as a trusted, in-branch resource for clients and teammates by resolving complex servicing issues and providing distinctive client service. Listen for financial wellness opportunities during conversations, then transition clients to a banker for deeper guidance. Lead daily teller-line operations—coaching tellers, scheduling, ensuring compliance, balancing cash drawers, and supporting onboarding and training while preparing for busy branch huddles and debriefs.

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KeyCorp
KeyCorp
2 months ago

Lead Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a trusted, in-branch resource for clients and teammates by resolving complex servicing issues and providing distinctive client service. Listen for financial wellness opportunities during conversations, then transition clients to a banker for deeper guidance. Lead daily teller-line operations—coaching tellers, scheduling, ensuring compliance, balancing cash drawers, and supporting onboarding and training while preparing for busy branch huddles and debriefs.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Deliver a strong client experience by being present with clients and teammates and ensuring teller performance in an in-person branch.
  • •Serve as the primary troubleshooter for more complex client servicing issues.
  • •Transition clients to a banker by identifying financial wellness opportunities during conversations.
  • •Manage day-to-day teller line duties, including teller scheduling, coaching, and maintaining operational and regulatory standards.
  • •Support the Branch Manager with onboarding and training new tellers, and comply with audit, security, and compliance procedures.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience.
  • •3+ years demonstrating superior client relationship skills.
  • •3+ years experienced in cash handling.
  • •Working knowledge of PC with Windows-based applications and calculator.
  • •Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks.
Experience:3+ years
Education:High School
Skills:IntegrityTime managementTeamworkOrganizational skillsSound judgment
Licenses:Notary License
Tech Stack:WindowsCalculatorATMOnline BankingTelephone BankingPC

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn