Customer Advocate Vending Machine

Carvana
Maryland
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Communication","Self-motivation","Safety"]

Help customers at Carvana’s onsite Vending Machine by creating an amazing, memorable pickup experience, completing customer paperwork, and logging thorough notes in the customer tracking system. Address customer questions and minor vending-machine technical issues to keep the experience positive. Maintain safe driving standards, stay clean-record compliant, and meet role-specific licensing requirements such as obtaining a local Notary within 90 days.

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FursaFursa
Carvana
Carvana
1 month ago

Customer Advocate Vending Machine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Help customers at Carvana’s onsite Vending Machine by creating an amazing, memorable pickup experience, completing customer paperwork, and logging thorough notes in the customer tracking system. Address customer questions and minor vending-machine technical issues to keep the experience positive. Maintain safe driving standards, stay clean-record compliant, and meet role-specific licensing requirements such as obtaining a local Notary within 90 days.
Location: Maryland
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Create an amazing, memorable pick up experience for customers visiting the car Vending Machine.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Swiftly address customer questions and minor technical issues related to the vending machine process.
  • •Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • •Detail vehicles and assist with loading/unloading onto the Vending Machine while working indoors and outdoors.

Pay and Benefits

Salary: USD 22 - 24 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to read, write, speak, and understand English.
  • •Possess a valid driver's license and be at least 21 years of age.
  • •Obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
  • •Be able to perform physically demanding tasks, including lifting/pushing/pulling up to 50 lbs.
Experience:2+ years
Skills:Customer serviceCommunicationSelf-motivationSafety
Licenses:NotaryVehicle Verifier (California)Salesperson license (Nevada, Tennessee, Virginia)
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn