Solutions Architect - Managed Services

Black Box
Bengaluru
Full timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Negotiation","Leadership"]

Lead pre-sales engagements for managed services, shaping and proposing high-value solutions across UC, networks, servers, storage, virtualization and cloud. Own consultative discovery with global/enterprise customers, develop win strategies, and build business cases with financial justifications. Coordinate multi-site rollout plans, respond to RFPs/RFQs, and align offerings with client IT goals while guiding internal teams to delivery readiness.

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Black Box
Black Box
4 months ago

Solutions Architect - Managed Services

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead pre-sales engagements for managed services, shaping and proposing high-value solutions across UC, networks, servers, storage, virtualization and cloud. Own consultative discovery with global/enterprise customers, develop win strategies, and build business cases with financial justifications. Coordinate multi-site rollout plans, respond to RFPs/RFQs, and align offerings with client IT goals while guiding internal teams to delivery readiness.
Location: Bengaluru
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of Managed Services proposals, contracts and pricing.
  • •Lead the design and execution strategy for multi-site rollouts, ensuring seamless deployment and standardized configurations across diverse geographic locations
  • •Architect and oversee network refresh projects, working closely with clients to modernize legacy infrastructure while minimizing downtime and business disruption
  • •Drive infrastructure refresh initiatives, including server, storage, and network hardware upgrades, aligned with evolving business and technology requirements
  • •Define support models and resource planning for Smart Hands services, enabling on-site technical assistance across various customer environments

Key Requirements

  • •Must have 10+ years in a customer-facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with strong knowledge of network architectures, virtualization, Cloud, Unified Communications and mobility solutions.
  • •8+ years of pre-sale experience developing managed IT and/or managed UC services solutions.
  • •Degree in a computer Science and Engineering or equivalent role relevant experience
  • •5+ years of experience in managed services practice.
Experience:10+ yearsUnified CommunicationsManaged servicesIT services
Education:Bachelor's in Computer Science and Engineering
Skills:CommunicationPresentationNegotiationLeadership
Certifications:ITILCOBIT
Tech Stack:Unified CommunicationsNetworksCloudVirtualizationWi-FiStructured cabling

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website