Food Delivery Coordinator

Calo
Muscat
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Communication","Team leadership","Customer satisfaction focus","Fast-paced problem solving","Continuous improvement"]

Coordinate food deliveries for Calo’s Oman Central Production Unit by acting as the operational link between dispatch, drivers, and customers. Lead driver support and supervise delivery personnel, organize and verify route orders, and ensure deliveries depart on time. Manage real-time driver communication for delays and changes, align with Ops Management/Dispatch Leads/Quality on service improvements, and perform HACCP, sanitation, and safety checks to maintain high customer satisfaction.

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FursaFursa
Calo
Calo
1 month ago

Food Delivery Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate food deliveries for Calo’s Oman Central Production Unit by acting as the operational link between dispatch, drivers, and customers. Lead driver support and supervise delivery personnel, organize and verify route orders, and ensure deliveries depart on time. Manage real-time driver communication for delays and changes, align with Ops Management/Dispatch Leads/Quality on service improvements, and perform HACCP, sanitation, and safety checks to maintain high customer satisfaction.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Lead the team in alignment with Calo’s culture and brand values through clear communication.
  • •Organize and verify route orders before they leave the kitchen.
  • •Ensure deliveries move out on time with no operational setbacks.
  • •Handle real-time communication with drivers for last-minute changes and delivery delays.
  • •Maintain due diligence checks and adhere to HACCP standards along with sanitation and safety protocols.

Key Requirements

  • •Proven experience as a coordinator in high-volume delivery platforms (2 years minimum).
  • •Must be an Omani National.
  • •Working knowledge of route mapping and planning.
  • •Proficiency with computers and familiarity with Excel and Google Sheets.
  • •Ability to communicate in English, Hindi, and Urdu and lead a team.
Experience:2+ yearsHigh-volume delivery platforms
Skills:CommunicationTeam leadershipCustomer satisfaction focusFast-paced problem solvingContinuous improvement
Languages:EnglishHindiUrdu
Tech Stack:ExcelGoogle Sheets

Eligibility

Nationality:Omani National

Company Brief

Calo
Provides personalized meal subscriptions and healthy ready-to-eat food delivered on a recurring basis. The company uses an app-based service model to help customers manage nutrition, convenience, and dietary preferences across several markets.
Industry: FoodTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Manama, Bahrain
Founded: 2019
WebsiteLinkedIn