2 days ago

TikTok Shop - Content Governance Policy Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own the design and operationalization of TikTok Shop content governance standards across global markets. Identify and analyze content risk trends, set risk prioritization, and translate insights into actionable policy responses. Build enforcement frameworks with severity tiers and escalation paths, oversee overseas policy implementation, and continuously optimize policies by finding gaps and edge cases. Partner cross-functionally with Policy, Product, Legal, Operations, and Business Operations to balance integrity, regulatory needs, and commercial impact.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Identify and analyze platform content risk trends, establish risk prioritization, and translate insights into actionable policy responses.
•Design enforcement frameworks (severity tiering, escalation paths, and moderator tools) to ensure consistent and proportionate compliance.
•Build core content quality standards focused on integrity, trust, and quality.
•Oversee policy implementation for overseas e-commerce and drive alignment across regional markets while balancing global consistency with regulations and cultural context.
•Continuously evaluate policies, identify gaps and edge cases, execute optimization plans, and collaborate with business operations to assess commercial impact.

Key Requirements

•Bachelor’s degree or above.
•Experience developing content policies, preferably in e-commerce integrity, Trust and Safety, or social media platform governance.
•Experience designing tiered enforcement or structured enforcement frameworks that translate policy intent into operational moderator guidance.
•Strong cross-functional stakeholder management across Policy, Product, Legal, and Operations in a fast-paced environment.
•Ability to conduct independent data analysis to support policy decisions, including querying datasets and building reporting frameworks.

Education:Bachelor's

Skills:Stakeholder managementCross-functional collaborationData analysis

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Content Governance Policy Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Identify and analyze platform content risk trends, establish risk prioritization, and translate insights into actionable policy responses.
•Design enforcement frameworks (severity tiering, escalation paths, and moderator tools) to ensure consistent and proportionate compliance.
•Build core content quality standards focused on integrity, trust, and quality.
•Oversee policy implementation for overseas e-commerce and drive alignment across regional markets while balancing global consistency with regulations and cultural context.
•Continuously evaluate policies, identify gaps and edge cases, execute optimization plans, and collaborate with business operations to assess commercial impact.

Key Requirements

•Bachelor’s degree or above.
•Experience developing content policies, preferably in e-commerce integrity, Trust and Safety, or social media platform governance.
•Experience designing tiered enforcement or structured enforcement frameworks that translate policy intent into operational moderator guidance.
•Strong cross-functional stakeholder management across Policy, Product, Legal, and Operations in a fast-paced environment.
•Ability to conduct independent data analysis to support policy decisions, including querying datasets and building reporting frameworks.

Education:Bachelor's

Skills:Stakeholder managementCross-functional collaborationData analysis

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn