Working Student - System Administrator/IT Support

Marvel Fusion
Munich
Workplace: OnsiteInternshipFunction: IT Operations (Systems/Network Admin)Skills: ["Documentation","Knowledge base management","Troubleshooting","Problem-solving","Process improvement"]

Provide first- and second-line IT support for Windows/macOS hardware, software, and access issues using the ITSM platform. Set up and manage end-user devices for onboarding and offboarding, and administer daily Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive). Support Entra ID and Intune tasks under supervision, while maintaining documentation, knowledge base articles, and logs to improve recurring issues.

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Marvel Fusion
Marvel Fusion
9 hours ago

Working Student - System Administrator/IT Support

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide first- and second-line IT support for Windows/macOS hardware, software, and access issues using the ITSM platform. Set up and manage end-user devices for onboarding and offboarding, and administer daily Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive). Support Entra ID and Intune tasks under supervision, while maintaining documentation, knowledge base articles, and logs to improve recurring issues.
Location: Munich
Workplace: Onsite
Employment Type: Internship
Job Function: IT Operations (Systems/Network Admin)
Seniority: Intern level

Key Responsibilities

  • •Provide first- and second-line support for hardware, software, and access issues using the ITSM platform.
  • •Prepare, configure, deploy, and manage end-user devices for onboarding/offboarding, including retrieval, wipe, and reset with accurate asset records.
  • •Administer and troubleshoot Microsoft 365 workloads (Exchange Online, Teams, SharePoint, OneDrive) for reliable end-user service.
  • •Support Systems Administrators with routine Entra ID and Intune tasks under supervision (user/device updates, compliance checks).
  • •Maintain support documentation, knowledge base articles, and recurring-issue logs for self-service and process improvement.

Key Requirements

  • •Hands-on experience supporting or administering Microsoft 365 (admin center, Exchange Online, Teams, SharePoint/OneDrive).
  • •Provide first- and second-line support for hardware, software, and access issues across Windows/macOS fleets.
  • •Prepare, configure, deploy, and offboard end-user devices, including retrieval, wipe, and reset, while keeping asset records accurate.
  • •Administer and troubleshoot Microsoft 365 workloads hands-on (Exchange Online, Teams, SharePoint, OneDrive).
  • •Under supervision, support Systems Administrators with routine Entra ID and Intune tasks (user/device updates, compliance checks).
Skills:DocumentationKnowledge base managementTroubleshootingProblem-solvingProcess improvement
Languages:English
Tech Stack:WindowsMacOSITSMMicrosoft 365Exchange OnlineMicrosoft TeamsSharePointOneDriveEntra IDIntuneMicrosoft 365 admin centerPowerShellPower PlatformPower AutomateCopilot StudioPower Platform agent creation/management

Company Brief

Marvel Fusion
Marvel Fusion is a digital creative agency specializing in branding, web design, and digital marketing. They develop visual identities, websites, and campaigns aimed at increasing brand awareness, engagement, and lead generation for small to mid-sized businesses.
Industry: Professional Services
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