Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 15.1 - 22.69 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composure"]

Support virtual auction operations by using AS400 to record bids, enter customer and unit information, verify lights, and ensure correct vehicle run order. Collaborate with the auctioneer to review bids and deliver arbitration/announcements. Handle late title calls/emails and provide title-absent support using Salesforce. Respond to customer requests via phone, email, chat, and ticketing systems from the Cox location site.

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FursaFursa
AutoTrader.com
AutoTrader.com
5 days ago

Part Time Auction Support Specialist (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support virtual auction operations by using AS400 to record bids, enter customer and unit information, verify lights, and ensure correct vehicle run order. Collaborate with the auctioneer to review bids and deliver arbitration/announcements. Handle late title calls/emails and provide title-absent support using Salesforce. Respond to customer requests via phone, email, chat, and ticketing systems from the Cox location site.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and Simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Verify vehicle run order and provide information accuracy by working with the auctioneer virtually.
  • •Operate monitor virtually and review Simulcast bids with the auctioneer.
  • •Provide arbitration and other vehicle announcements; call and email on late titles.
  • •Use Salesforce for title absent support and respond to customer requests via phone, email, chat, and ticketing systems.

Pay and Benefits

Salary: USD 15.1 - 22.69 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma/GED.
  • •Generally less than 2 years of experience.
  • •Effective communication skills.
  • •Problem-solving and organizational skills.
  • •Ability to remain focused and composed during fast-paced sale-day activities.
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposure
Tech Stack:AS400Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn