Customer Engineer IV - EPIC Center, Santa Clara

Applied Materials
Santa Clara
Workplace: OnsiteFull timeUSD 51.5 - 71Function: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Diagnostic thinking","Mentoring"]

Serve as a Field Service Engineer and direct liaison with semiconductor equipment customers at the EPIC Center in Santa Clara. Install, maintain, and upgrade customer equipment while using digital analytics and basic diagnostics to resolve technical issues. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate closely with customers and senior engineers to support successful operations. Also train and mentor junior engineers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
1 month ago

Customer Engineer IV - EPIC Center, Santa Clara

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Field Service Engineer and direct liaison with semiconductor equipment customers at the EPIC Center in Santa Clara. Install, maintain, and upgrade customer equipment while using digital analytics and basic diagnostics to resolve technical issues. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate closely with customers and senior engineers to support successful operations. Also train and mentor junior engineers.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques (with assistance as needed) to assess equipment and address technical issues.
  • •Collaborate with senior engineers and/or customers to understand roadmaps, process flows, and business challenges.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers.
Travel: Low travel

Pay and Benefits

Salary: USD 51.5 - 71
Equity and Bonus:Equity

Key Requirements

  • •Bachelor’s degree, military technical training, or 4-7 years of field service experience in the semiconductor industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters.
  • •Effective written and verbal communication skills.
  • •Valid driver’s license and ability to obtain a passport if travel is required.
Experience:4-7 yearsSemiconductor industry
Education:Bachelor's
Skills:CommunicationTroubleshootingDiagnostic thinkingMentoring
Licenses:Valid driver’s license
Tech Stack:Digital analyticsDigital multimetersPneumaticsHydraulicsVacuumPlasmaThermodynamicsHand toolsPower tools

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor