Associate Activation and Awareness Manager - Community Impact & Investment

Discover Financial
Richmond
Full timeUSD 138,100 - 173,400 annuallyFunction: Program & Project Management (PMO)Experience: 4+ yearsEducation: bachelorsSkills: ["Communication","Influencing","Project management","Relationship building","Coaching"]

Own the awareness and operational execution strategy for enterprise volunteerism by assessing associate needs, building scalable engagement resources, and partnering across Line of Business, Corporate Communications, and other stakeholders. Manage multiple initiatives using compliant frameworks such as the Community Reinvestment Act (CRA), and translate stakeholder and associate insights into data-informed project plans, tracking internal performance metrics and external landscape shifts.

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Discover Financial
Discover Financial
5 days ago

Associate Activation and Awareness Manager - Community Impact & Investment

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Last checked: 5 hours agoStatus: Live

Job Summary

Own the awareness and operational execution strategy for enterprise volunteerism by assessing associate needs, building scalable engagement resources, and partnering across Line of Business, Corporate Communications, and other stakeholders. Manage multiple initiatives using compliant frameworks such as the Community Reinvestment Act (CRA), and translate stakeholder and associate insights into data-informed project plans, tracking internal performance metrics and external landscape shifts.
Location: Richmond
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead the awareness and operational execution strategy for enterprise volunteerism.
  • •Build and maintain a cross-enterprise network by partnering with LOB engagement leads and other stakeholder groups to assess associate needs and scale participation.
  • •Align local volunteer solutions with corporate goals and support execution within compliant frameworks, including the Community Reinvestment Act (CRA).
  • •Track, analyze, and share visibility into internal performance metrics and the external landscape.
  • •Develop actionable strategic project plans and bring order and structure to complex, fast-paced workflows while managing multiple projects.

Pay and Benefits

Salary: USD 138,100 - 173,400 annually
Perks:Health Insurance

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 4 years of experience in process management or project management (or a combination).
  • •At least 2 years of experience executing corporate communication strategies, including brand management, public relations, or marketing communications.
  • •3+ years of experience managing, coordinating, or executing community volunteer programs or employee engagement initiatives.
  • •1+ years of experience collecting, analyzing, and reporting on program performance metrics using data visualization or tracking tools.
Experience:4+ yearsCommunity volunteerEmployee engagementCorporate communications
Education:Bachelor's
Skills:CommunicationInfluencingProject managementRelationship buildingCoaching
Tech Stack:Data visualizationTracking toolsGeminiClaude

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn