Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate customer rentals at a Rock Springs facility by guiding inbound leads through the equipment rental process using EquipmentShare’s proprietary T3 technology. Build and maintain contractor relationships, ensure customers are fully satisfied, and quickly resolve inquiries and complaints. Help grow the customer base by educating customers on how EquipmentShare saves money and improves efficiency, and develop sales strategies to expand market share and enhance customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate customer rentals at a Rock Springs facility by guiding inbound leads through the equipment rental process using EquipmentShare’s proprietary T3 technology. Build and maintain contractor relationships, ensure customers are fully satisfied, and quickly resolve inquiries and complaints. Help grow the customer base by educating customers on how EquipmentShare saves money and improves efficiency, and develop sales strategies to expand market share and enhance customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build new relationships with contractors and construction company principals, educating them on how EquipmentShare helps save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness StipendPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Strong listening skills and commitment to solving customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast pace and stay educated on EquipmentShare products and services.
Education:High School
Skills:ListeningCustomer relationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn