Account Manager, Spanish Speaking - Europe, (Cairo-based)

Agoda
Cairo
Full timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Relationship management","Negotiation","Analytical mindset","Communication","Organization"]

Remotely manage a portfolio of 75–100 mid-tail hotel partners, building strong relationships through calls, emails, and virtual meetings. Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions. Activate Agoda products and promotions, track deal outcomes, and document results, while using tools like Avaya, HubSpot, and SHS/DS Playbooks. Ensure at least 90% quarter coverage and handle partner escalations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Agoda
Agoda
11 hours ago

Account Manager, Spanish Speaking - Europe, (Cairo-based)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Remotely manage a portfolio of 75–100 mid-tail hotel partners, building strong relationships through calls, emails, and virtual meetings. Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions. Activate Agoda products and promotions, track deal outcomes, and document results, while using tools like Avaya, HubSpot, and SHS/DS Playbooks. Ensure at least 90% quarter coverage and handle partner escalations.
Location: Cairo
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and manage a portfolio of 75–100 hotels in the mid-tail segment.
  • •Maintain partner relationships remotely via calls, emails, and virtual meetings.
  • •Improve supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.
  • •Activate Agoda products and promotions for partners, track deal performance, and document outcomes.
  • •Ensure at least 90% portfolio coverage each quarter and act as an escalation point for the assigned portfolio.

Key Requirements

  • •Minimum 4 years’ experience in account management, business development, or supply/e-commerce roles.
  • •Excellent command of English and Spanish (written and spoken).
  • •Strong relationship management and negotiation skills with proven B2B engagement results.
  • •Analytical mindset with experience using data to drive decisions and performance outcomes.
  • •Comfort with digital-first work, managing a remote portfolio, and using CRM/call tools.
Experience:4+ years
Skills:Relationship managementNegotiationAnalytical mindsetCommunicationOrganization
Languages:EnglishSpanish
Tech Stack:AvayaHubSpotSHS/DS PlaybooksCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn