Campus Undergraduate Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- Phoenix, AZ

American Express
Phoenix
Workplace: HybridInternshipUSD 24.05 - 63 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Collaboration","Analytical thinking","Problem-solving","Organization"]

Support Product Managers and delivery teams by helping define, refine, and prioritize product requirements, user stories, acceptance criteria, and documentation. Assist with customer discovery, stakeholder interviews, user research, usability testing, and feedback analysis. Collaborate across engineering, design, analytics, risk, security, operations, and business partners to support delivery. Participate in Agile planning and ceremonies, monitor risks/dependencies, and analyze metrics to inform evidence-based product decisions.

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FursaFursa
American Express
American Express
5 days ago

Campus Undergraduate Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- Phoenix, AZ

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support Product Managers and delivery teams by helping define, refine, and prioritize product requirements, user stories, acceptance criteria, and documentation. Assist with customer discovery, stakeholder interviews, user research, usability testing, and feedback analysis. Collaborate across engineering, design, analytics, risk, security, operations, and business partners to support delivery. Participate in Agile planning and ceremonies, monitor risks/dependencies, and analyze metrics to inform evidence-based product decisions.
Location: Phoenix
Workplace: Hybrid
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support Product Managers and delivery teams in defining, refining, and prioritizing product requirements, features, user stories, acceptance criteria, and support documentation.
  • •Assist with customer discovery, stakeholder interviews, user research, usability testing, and analysis of feedback to inform product decisions.
  • •Collaborate with cross-functional teams (engineering, design, analytics, risk, security, operations, business) to support product delivery and technology initiatives.
  • •Support Agile Release Train activities and Agile ceremonies such as backlog refinement, sprint planning, demos, and retrospectives.
  • •Monitor risks and dependencies, escalate issues as needed, facilitate/document technical discussions, and create/analyze metrics to track execution and delivery quality.

Pay and Benefits

Salary: USD 24.05 - 63 hourly
Perks:Wellness StipendCounseling Support

Key Requirements

  • •Currently enrolled in a full-time Bachelor’s degree program (software engineering, business, MIS, Business Analytics).
  • •Demonstrated interest in technology, product management, digital products, customer experience, Agile delivery, or technology program delivery.
  • •Strong analytical and problem-solving skills to evaluate information, identify patterns, and recommend solutions.
  • •Strong written and verbal communication skills to explain ideas clearly and concisely.
  • •Familiarity with customer journeys, user-centered design, feature prioritization, roadmap planning, requirements definition, user stories, and launch readiness.
Experience:TechnologyProduct managementDigital productsCustomer experienceAgile
Education:High School in software engineering, business, MIS, Business Analytics
Skills:CommunicationCollaborationAnalytical thinkingProblem-solvingOrganization
Tech Stack:JIRAConfluenceMiroFigmaExcelPowerPointTableauPower BIAgileSAFeLeanScrumKanbanPI planningRetrospectivesUser researchUsability testingAccessibilityJourney mapping

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn