Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - New York City

TikTok
New York
Full timeFunction: Customer Success & Account ManagementSkills: ["Client-facing communication","Analytical thinking","Consultative selling","Stakeholder influence","Problem-solving"]

Own post-sale client relationships and revenue, driving account health, spend trajectory, and consultative upsell through product-led conversations. Lead client pitches and business reviews with data-backed recommendations, set measurement agendas, and guide test-and-learn frameworks to deliver results. Serve as an expert in TikTok performance solutions for apps and gaming, diagnosing optimization, measurement, and attribution issues in partnership with product, measurement, and engineering teams.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - New York City

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own post-sale client relationships and revenue, driving account health, spend trajectory, and consultative upsell through product-led conversations. Lead client pitches and business reviews with data-backed recommendations, set measurement agendas, and guide test-and-learn frameworks to deliver results. Serve as an expert in TikTok performance solutions for apps and gaming, diagnosing optimization, measurement, and attribution issues in partnership with product, measurement, and engineering teams.
Location: New York
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and grow post-sale client relationships and revenue, owning account health and spend trajectory.
  • •Become an expert in TikTok performance solutions and provide insight-driven recommendations to clients.
  • •Drive revenue growth via consultative upsell, new product adoption, and custom strategy development.
  • •Lead client-facing pitches and business reviews, presenting data-backed recommendations to influence client and internal stakeholders.
  • •Set measurement agendas and run test-and-learn frameworks, identifying optimization opportunities to improve campaign performance and scale revenue.

Key Requirements

  • •2+ years of experience in campaign management with an emphasis on mobile app performance advertising.
  • •Hands-on experience with app campaign strategies including Mobile App Install (MAI), App Event Optimization (AEO), and Value Optimization (VO).
  • •Hands-on experience with mobile measurement platforms (MMPs) such as AppsFlyer or Adjust, plus working knowledge of iOS and SKAdNetwork (SKAN).
  • •Client-facing experience in digital marketing or ad tech, including auction-based ad networks and performance advertising.
  • •Strong analytical skills to translate data into actionable client insights and next steps, including diagnosing attribution or measurement problems with product/engineering teams.
Experience:Mobile app performance advertisingDigital marketingAd techPerformance advertisingApps industryAuction-based ad networks
Skills:Client-facing communicationAnalytical thinkingConsultative sellingStakeholder influenceProblem-solving
Tech Stack:Mobile App Install (MAI)App Event Optimization (AEO)Value Optimization (VO)AppsFlyerAdjustIOS ecosystemSKAdNetwork (SKAN)SKANMMPsROASLTV

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn