Quality Analyst, Eco Governance - AI Data Service and Operations
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Quality & Regulatory (Non-Software)Education: bachelorsSkills: ["Cross-cultural communication","Presentation","Interpersonal skills","Strategic thinking","Ability to make decisions in complex situations"]Own quality outcomes for internal and external stakeholders supporting AI Data Service and Operations, identifying blockers and enabling high performance through monitoring, audits, and reporting. Run calibration meetings, perform daily error analysis, escalate root-cause issues, and drive continuous process improvements. Partner with Policy POC and cross-functional teams on policy updates, briefings, queue moderation, training plan implementation, and performance data delivery. Handle exposure to sensitive content.
