Key Account Executive - Detroit/Livonia/Warren, MI

Openlane
Detroit
Workplace: RemoteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Customer focus","Relationship management","Data-driven","Adaptability"]

Own relationships with independent dealership accounts in the Detroit/Livonia/Warren region, driving acquisition, retention, and growth. Serve as the main point of contact within a dedicated book of business, set and meet expectations, and deliver revenue-generating results. Spend significant time in the field, leverage CRM (Salesforce/Pipedrive preferred) to document interactions, and coordinate across departments to resolve client issues while staying current on product and competitive trends.

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Openlane
Openlane
2 hours ago

Key Account Executive - Detroit/Livonia/Warren, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own relationships with independent dealership accounts in the Detroit/Livonia/Warren region, driving acquisition, retention, and growth. Serve as the main point of contact within a dedicated book of business, set and meet expectations, and deliver revenue-generating results. Spend significant time in the field, leverage CRM (Salesforce/Pipedrive preferred) to document interactions, and coordinate across departments to resolve client issues while staying current on product and competitive trends.
Location: Detroit
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Identify, approach, and connect with dealerships to drive business development and portfolio expansion.
  • •Serve as the main point of contact for clients within an assigned book of business and manage expectations to achieve revenue results.
  • •Facilitate seamless communication across departments to resolve client issues.
  • •Develop and maintain product and industry knowledge, and monitor competitive landscape to support account growth.
  • •Document customer interactions and maintain accurate CRM records, adapting to changing priorities and providing support in unexpected situations.
Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVisionHsaFsa401kRrspPaid LeaveParental LeaveLong-term DisabilityLife InsuranceEmployee Assistance

Key Requirements

  • •College degree or equivalent professional experience.
  • •2 years of outside sales or business development experience.
  • •2–3+ years in a customer-focused, industry-specific, or account management position (preferred).
  • •Superior communication skills with the ability to clearly articulate ideas and concepts.
  • •Intermediate knowledge of Microsoft Office and Google Suite; CRM knowledge with Salesforce and Pipedrive strongly preferred.
Experience:2+ years
Skills:CommunicationCustomer focusRelationship managementData-drivenAdaptability
Tech Stack:Microsoft OfficeGoogle SuiteSalesforcePipedriveCRM

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn