Business Office Associate - Full Time

CarMax
Chicago
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding, while performing cash management and deposits. Provide customer service by guiding customers through paperwork processes, training new associates, and completing clerical tasks like filing, data entry, and reconciliation—while following EH&S requirements and maintaining accuracy and confidentiality.

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CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding, while performing cash management and deposits. Provide customer service by guiding customers through paperwork processes, training new associates, and completing clerical tasks like filing, data entry, and reconciliation—while following EH&S requirements and maintaining accuracy and confidentiality.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties such as filing, data entry, and reconciliation of missing information; train and mentor new associates.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid LeaveHoliday Pay

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn