Digital Sales and Service Specialist

Work in a results-driven sales team to open and deepen customer relationships through inbound and outbound phone, email, chat, and other virtual channels. Proactively reach out to existing and prospective customers, guide account-opening through calls and follow-ups, and cross-sell appropriate products and services. Resolve complex, non-routine customer issues, act as a digital account-opening subject matter expert, and recognize and report suspected fraud while coordinating with internal partners.