Client Account Services Sr. Manager

T. Rowe Price
Baltimore, Maryland
Workplace: HybridFull timeUSD 101,000 - 212,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Relationship building","Problem-solving","Analytical skills"]

Manage the end-to-end service experience for institutional and sub-advised clients, handling complex client operations, inquiries, and issue resolution. Review data analysis to identify operational problems, recommend process improvements, and partner with internal and external stakeholders to tailor service models. Lead operational due diligence meetings, ensure accurate, timely responses, and serve as an advisor on broad-ranging projects while meeting regulatory and consumer requirements.

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T. Rowe Price
T. Rowe Price
2 days ago

Client Account Services Sr. Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Manage the end-to-end service experience for institutional and sub-advised clients, handling complex client operations, inquiries, and issue resolution. Review data analysis to identify operational problems, recommend process improvements, and partner with internal and external stakeholders to tailor service models. Lead operational due diligence meetings, ensure accurate, timely responses, and serve as an advisor on broad-ranging projects while meeting regulatory and consumer requirements.
Location: Baltimore, Maryland
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage the day-to-day service experience for complex institutional and sub-advised clients.
  • •Resolve highly complex operational issues and recommend process improvements based on best practices and analysis.
  • •Conduct regular operational due diligence meetings to maintain relationships and identify areas for improvement.
  • •Communicate with complex clients and service providers to deliver high-quality services and monitor risk.
  • •Lead internal activities and initiatives to improve the client operations process and ensure high-quality outcomes across clients.

Pay and Benefits

Salary: USD 101,000 - 212,000 annually
Perks:Annual BonusRetirementHybrid WorkHealth InsurancePaid LeaveTherapy

Key Requirements

  • •Bachelor's degree or the equivalent combination of education and relevant experience.
  • •8+ years of total relevant work experience.
  • •Excellent communication and interpersonal skills with the ability to build relationships at all levels.
  • •Familiarity with institutional and sub-advised client support.
  • •Excellent analytical skills and attention to detail, accuracy, and deadlines.
Experience:8+ yearsAsset managementInstitutional clientsSub-advised clients
Education:Bachelor's
Skills:CommunicationInterpersonal skillsRelationship buildingProblem-solvingAnalytical skills

Company Brief

T. Rowe Price
Global investment management firm offering mutual funds, retirement services, and advisory solutions for individual and institutional investors. Manages assets across equities, fixed income, multi-asset, and alternative strategies.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baltimore, United States
Founded: 1937
WebsiteLinkedIn