3 weeks ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Reposted: first listed 2 weeks ago

Job Summary

Lead the sales floor as a brand ambassador, driving store sales targets while delivering an exceptional customer experience. Coach and develop the team, monitor sales data to identify trends, and implement strategies tied to store KPIs. Support store operations by recruiting, interviewing, training, and providing performance feedback. Serve as an escalation point for HR and conflict resolution when leadership is absent, reinforcing a fair and inclusive culture.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
•Serve as a brand ambassador that embodies company values and increases brand awareness.
•Establish trust, integrity, and collaboration to promote an inclusive team culture.
•Monitor and analyze sales data, identify trends, and implement strategies to improve store performance and customer experience.
•Support store operations including recruiting, interviewing, performance evaluation, training, and holding the team accountable to goals/KPIs.

Pay and Benefits

Salary: 21 - 30

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
•Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
•Support recruiting, interviewing, performance evaluation, and high-level training as needed.
•Provide HR and conflict resolution support to the team in the absence of leadership.
•Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.

Experience:Retail

Skills:LeadershipCustomer focusCollaborationConflict resolutionLearning agility

Company Brief

Tapestry

Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Tapestry

3 weeks ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Reposted: first listed 2 weeks ago

Job Summary

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
•Serve as a brand ambassador that embodies company values and increases brand awareness.
•Establish trust, integrity, and collaboration to promote an inclusive team culture.
•Monitor and analyze sales data, identify trends, and implement strategies to improve store performance and customer experience.
•Support store operations including recruiting, interviewing, performance evaluation, training, and holding the team accountable to goals/KPIs.

Pay and Benefits

Salary: 21 - 30

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
•Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
•Support recruiting, interviewing, performance evaluation, and high-level training as needed.
•Provide HR and conflict resolution support to the team in the absence of leadership.
•Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.

Experience:Retail

Skills:LeadershipCustomer focusCollaborationConflict resolutionLearning agility

Company Brief

Tapestry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor