3 months ago

Senior Salesforce Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Embedded Salesforce-focused engineer responsible for end-to-end delivery of post-sale tech solutions. Partners with Customer Success and Support to translate goals into technical designs, builds, tests, and deploys AI-powered GTM workflows across Salesforce and related tools, while maintaining reliability and governance of the systems.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Partner directly with Customer Success and Customer Support stakeholders to understand goals and pain points, translating them into technical solutions without a PM or BSA intermediary
•Own the full delivery lifecycle: requirements gathering, solution design, configuration, development, testing, deployment, documentation, and ongoing iteration
•Build and maintain solutions across G2’s post-sale tech stack (Salesforce, Salesforce Experience Cloud, Forethought, Catalyst, Slack, ZoomInfo)
•Develop within Salesforce using declarative configuration and code (Apex classes/triggers, LWC) for solutions beyond clicks
•Design and deploy AI-powered GTM workflows leveraging tools like Claude Code and Dust to automate and augment CS/Support teams

Pay and Benefits

Salary: USD 125,000 - 135,000 annually

Key Requirements

•8+ years of experience in a Salesforce-centric technical role with demonstrated ownership of solution delivery end-to-end
•Salesforce development proficiency: Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), SOQL, and platform configuration (flows, validation rules, page layouts, permission sets)
•Experience working directly with business stakeholders — comfortable running discovery conversations and pushing back when scope creep threatens delivery
•Hands-on experience with Salesforce Experience Cloud (Communities/Portals) and Service Cloud
•Familiarity with CS/Support ecosystem tools such as Forethought, Catalyst, Gainsight, or comparable platforms

Experience:8+ yearsSalesforceCS/SupportRevenue OperationsCRMSaaS

Skills:CommunicationStakeholder managementProblem-solvingDiscoveryCollaboration

Certifications:Platform Developer I/IIAdministratorAdvanced Administrator

Tech Stack:ApexLightning Web ComponentsSOQLSalesforceSales CloudService CloudExperience CloudForethoughtCatalystGainsightClaude CodeDustN8nSlackZoomInfo

Company Brief

Operates the world’s largest B2B software marketplace that collects and publishes user reviews to help organizations discover, evaluate, and manage software purchases and vendor reputation.

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Chicago, United States

Founded: 2012

Glassdoor: 3.7

Website LinkedIn Glassdoor

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