Sales & Service Lead - Santa Monica

Alo Yoga
Santa Monica
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Feedback","Communication","Team collaboration"]

Lead an exceptional in-store guest experience by assessing customer needs, coaching the team on technical product education, and building daily customer relationships. Drive results through analysis of sales and service reports, effective floor coverage, and in-store selling initiatives. Partner with operations to manage budgets, inventory, vendor relationships, and facilities, while directly overseeing Sales & Service Associates and Cashiers to recruit, develop, and improve performance.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Santa Monica

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead an exceptional in-store guest experience by assessing customer needs, coaching the team on technical product education, and building daily customer relationships. Drive results through analysis of sales and service reports, effective floor coverage, and in-store selling initiatives. Partner with operations to manage budgets, inventory, vendor relationships, and facilities, while directly overseeing Sales & Service Associates and Cashiers to recruit, develop, and improve performance.
Location: Santa Monica
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience on the floor by assessing guest connection and technical product education, then coaching the team to close gaps.
  • •Build client/customer relationships daily through ongoing interaction.
  • •Analyze reports to strategize, deliver results, and implement action plans for deficient areas while highlighting growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
  • •Directly oversee Sales & Service Associates and Cashiers, using performance tools to evaluate, provide feedback, and support recruitment and development.

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing AllowanceParental Support

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Demonstrated leadership capabilities with excellent decision making.
  • •Values feedback and is receptive and eager to provide feedback.
  • •High energy, upbeat, enthusiastic, and able to integrate fun and work.
  • •Excellent interpersonal and written communication skills.
Experience:2+ yearsRetailClient-centric sales
Skills:LeadershipDecision makingFeedbackCommunicationTeam collaboration

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn